We love our products and are confident you will too! All care is taken to check products for faults before we send them to you, but we are human and sometimes mistakes happen. We are happy to refund due to faults within 14 days.
Just email us - email@example.com with your order number. Someone will get back to you within 2 days, most of the time well before that.
Please be aware that we do not provide refunds, exchanges or store credit on sale items.